1. Who We Are
HexStellar ("we," "us," or "our") is the developer and operator of the HexStellar native runtime and related software and services, including this website at hexstellar.com (collectively, the "Services").
For questions about this Policy, contact us at: [email protected]
2. Information We Collect
We collect information in two ways: information you provide directly, and information collected automatically.
Information you provide:
- Contact and access requests: Name, email address, company name, and any message you submit via our "Get Access" or contact forms.
- Communications: If you contact us by email or other means, we retain a record of that correspondence.
Information collected automatically:
- Usage data: Pages visited, time spent, click patterns, referring URL, and browser/device type, collected via server logs or analytics tools.
- Cookies and local storage: We use browser local storage to remember your theme preference (dark/light) and language selection — functional preferences only, never transmitted to any server. We also use analytics cookies via Statcounter; see Section 7 for details. We do not set advertising cookies.
3. How We Use Your Information
- To respond to your access requests, inquiries, and support messages.
- To evaluate and process early-access applications.
- To understand how our website is used and improve its performance.
- To send product updates, research publications, or announcements — only if you have opted in.
- To comply with applicable legal obligations.
4. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, our legal bases for processing your personal data are:
- Contractual necessity: Processing required to fulfill your request or provide the Services.
- Legitimate interests: Improving our website, preventing fraud, and understanding our audience.
- Consent: Where we rely on your consent (e.g., marketing communications), you may withdraw it at any time.
- Legal obligation: Where required by applicable law.
5. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share it with:
- Service providers: Trusted third-party vendors (e.g., email delivery, analytics, hosting) who process data on our behalf under strict confidentiality agreements.
- Legal requirements: Authorities or courts when required by law, or to protect the rights, property, or safety of HexStellar or others.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.
6. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Policy, or as required by applicable law. Contact form submissions are retained for up to 24 months. You may request deletion at any time (see Section 8).
7. Cookies and Tracking
This website uses browser localStorage for two functional preferences: your selected color theme and your selected language. These values never leave your device and are not transmitted to any server.
We use Statcounter, a third-party web analytics service, to understand aggregate traffic patterns (pages visited, referring source, approximate location, device and browser type). Statcounter may set cookies or use similar technologies to distinguish visitors. We do not use this data to identify you personally, and we do not sell it. See Statcounter's privacy policy for details on their processing.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data ("right to be forgotten").
- Restriction: Request that we limit processing of your data.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests.
- Withdraw consent: Where processing is based on consent, withdraw it at any time without affecting prior processing.
To exercise any of these rights, email [email protected]. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. International Transfers
Your information may be stored or processed in the United States or other countries. Where we transfer data outside your jurisdiction, we apply appropriate safeguards (such as Standard Contractual Clauses for EEA data transfers).
11. Children's Privacy
Our Services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated via a notice on our website or via email where appropriate.
13. Contact
For any questions, concerns, or requests related to this Privacy Policy, please contact:
HexStellar — Privacy
[email protected]